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You should inform us as soon as you can if you think you are unable to attend a course.
– If a cancellation is done 10 days or more, prior to the class, receive a full refund on your original form of payment or training credits which are valid for 1 year.
– If a cancellation is done 10 days or less, prior to the class, no refunds will be made.
Course cancellation and refund requests must be made in writing and emailed to email@example.com
No Shows: Attendees who do not show up for class, and do not notify us in writing timely will not receive a refund.
In the very unusual event that we have to cancel a course we will offer you the choice of a full refund or a free transfer to an alternative course date. We will try to give you at least 1 weeks’ notice but sometimes (for example when a course is cancelled due to bad weather) this is not possible.
Participants will receive training credits which are valid for 1 year if a course is cancelled or postponed by the organizer.
Any complaints regarding the standard and quality of the product or products should be directed to firstname.lastname@example.org
*Valid from 01.01.2020